The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'support@groundhogg.io'` / `'help@groundhogg.io'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.
History

Mon, 19 Oct 2026 11:15:00 +0000

Type Values Removed Values Added
First Time appeared Trainingbusinesspros
Trainingbusinesspros groundhogg — Crm, Newsletters, And Marketing Automation
Wordpress-extensions
Wordpress-extensions groundhogg
Vendors & Products Trainingbusinesspros
Trainingbusinesspros groundhogg — Crm, Newsletters, And Marketing Automation
Wordpress-extensions
Wordpress-extensions groundhogg

Sun, 11 Oct 2026 17:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Sat, 10 Oct 2026 05:45:00 +0000

Type Values Removed Values Added
Description The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'support@groundhogg.io'` / `'help@groundhogg.io'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.
Title Groundhogg <= 4.8.3 - Unauthenticated Privilege Escalation to Support User Identity Confusion
Weaknesses CWE-269
References
Metrics cvssV3_1

{'score': 8.1, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published: 2026-10-10T05:31:03.178Z

Updated: 2026-10-11T16:55:17.216Z

Reserved: 2026-09-17T13:29:18.159Z

Link: CVE-2026-92975

cve-icon Vulnrichment

Updated: 2026-10-11T16:45:51.486Z

cve-icon NVD

Status : Deferred

Published: 2026-10-10T06:16:44.253

Modified: 2026-10-13T13:29:12.567

Link: CVE-2026-92975

cve-icon Redhat

No data.