FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
Metrics
Affected Vendors & Products
References
History
Wed, 02 Jul 2025 16:15:00 +0000
Type | Values Removed | Values Added |
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First Time appeared |
Freescout
Freescout freescout |
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CPEs | cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* | |
Vendors & Products |
Freescout
Freescout freescout |
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Metrics |
cvssV3_1
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Thu, 29 May 2025 18:15:00 +0000
Type | Values Removed | Values Added |
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Metrics |
ssvc
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Thu, 29 May 2025 16:45:00 +0000
Type | Values Removed | Values Added |
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Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180. | |
Title | FreeScout Vulnerable to Insufficient Authorization | |
Weaknesses | CWE-863 | |
References |
| |
Metrics |
cvssV4_0
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Status: PUBLISHED
Assigner: GitHub_M
Published: 2025-05-29T16:27:43.554Z
Updated: 2025-05-29T17:58:01.308Z
Reserved: 2025-05-22T12:11:39.118Z
Link: CVE-2025-48475

Updated: 2025-05-29T17:57:50.264Z

Status : Analyzed
Published: 2025-05-29T17:15:21.720
Modified: 2025-07-02T15:49:05.817
Link: CVE-2025-48475

No data.