CVE-2025-20273 - Vulnerability Details

A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploitation none

Automatable no

Technical Impact partial

Vendors	Products
Cisco	Unified Intelligent Contact Management Enterprise

Configuration 1 [-]

cpe:2.3:a:cisco:unified_intelligent_contact_management_enterprise:*:*:*:*:*:*:*:*

No data.

References

Link	Providers
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg

History

Tue, 22 Jul 2025 15:30:00 +0000

Type	Values Removed	Values Added
CPEs		cpe:2.3:a:cisco:unified_intelligent_contact_management_enterprise::::::::

Wed, 04 Jun 2025 19:15:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Wed, 04 Jun 2025 16:30:00 +0000

Type	Values Removed	Values Added
Description		A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.
Title		Cisco Unified Intelligent Contact Management Enterprise Cross-Site Scripting vulnerability
Weaknesses		CWE-79
References		https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg
Metrics		cvssV3_1 `{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}`

MITRE

Status: PUBLISHED

Assigner: cisco

Published: 2025-06-04T16:17:54.776Z

Updated: 2025-06-04T18:19:56.528Z

Reserved: 2024-10-10T19:15:13.245Z

Link: CVE-2025-20273

Vulnrichment

Updated: 2025-06-04T18:13:06.926Z

NVD

Status : Analyzed

Published: 2025-06-04T17:15:27.050

Modified: 2025-07-22T15:16:05.243

Link: CVE-2025-20273

Redhat

No data.

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An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information."}], "references": [{"url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg", "name": "cisco-sa-icm-xss-cfcqhXAg"}], "exploits": [{"lang": "en", "value": "The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory."}], "source": {"advisory": "cisco-sa-icm-xss-cfcqhXAg", "discovery": "EXTERNAL", "defects": ["CSCwk14959"]}, "problemTypes": [{"descriptions": [{"lang": "en", "description": "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", "type": "cwe", "cweId": "CWE-79"}]}], "affected": [{"vendor": "Cisco", "product": "Cisco Unified Intelligent Contact Management Enterprise", "versions": [{"version": "10.5(2)_ES15", 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{"dataType": "CVE_RECORD", "containers": {"adp": [{"title": "CISA ADP Vulnrichment", "metrics": [{"other": {"type": "ssvc", "content": {"id": "CVE-2025-20273", "role": "CISA Coordinator", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "version": "2.0.3", "timestamp": "2025-06-04T18:13:05.269685Z"}}}], "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-06-04T18:13:06.926Z"}}], "cna": {"title": "Cisco Unified Intelligent Contact Management Enterprise Cross-Site Scripting vulnerability", "source": {"defects": ["CSCwk14959"], "advisory": "cisco-sa-icm-xss-cfcqhXAg", "discovery": "EXTERNAL"}, "metrics": [{"format": "cvssV3_1", "cvssV3_1": {"scope": "CHANGED", "version": "3.1", "baseScore": 6.1, "attackVector": "NETWORK", "baseSeverity": "MEDIUM", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "integrityImpact": "LOW", "userInteraction": "REQUIRED", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "NONE", "confidentialityImpact": "LOW"}}], "affected": [{"vendor": "Cisco", "product": "Cisco Unified Intelligent Contact Management Enterprise", "versions": [{"status": "affected", "version": "10.5(2)_ES15"}, {"status": "affected", "version": "10.5(1)_ES20"}, {"status": "affected", "version": "10.5(2)_ES17"}, {"status": "affected", "version": "10.5(1)_ES21"}, {"status": "affected", "version": "10.5(2)_ES40"}, {"status": "affected", "version": "10.5(2)_ES35"}, {"status": "affected", "version": "10.0(2)_ES22"}, {"status": "affected", "version": "10.5(2)_ES31"}, {"status": "affected", "version": "10.5(2)_ES39"}, {"status": "affected", "version": "10.0(2)_ES23"}, {"status": "affected", "version": "10.0(2)_ES28"}, {"status": "affected", "version": "11.0(2)_ES6"}, {"status": "affected", "version": "10.5(2)_ES24"}, {"status": "affected", "version": "10.5(2)_ES26"}, {"status": "affected", "version": 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"affected", "version": "12.5(2)_ES33"}, {"status": "affected", "version": "12.6(1)_ES69"}, {"status": "affected", "version": "12.6(2)_ES13"}, {"status": "affected", "version": "12.6(2)_ES12"}, {"status": "affected", "version": "12.6(2)_ES4"}, {"status": "affected", "version": "12.6(2)_ES14"}, {"status": "affected", "version": "12.6(1)_ET70"}, {"status": "affected", "version": "12.6(2)_ET15"}, {"status": "affected", "version": "12.5(2)_ES35"}, {"status": "affected", "version": "12.6(2)_ES16"}, {"status": "affected", "version": "12.6(2)_ES17"}, {"status": "affected", "version": "12.6(2)_ES8"}, {"status": "affected", "version": "12.6(2)_ET18"}, {"status": "affected", "version": "12.6(2)_ES19"}, {"status": "affected", "version": "12.6(2)_ET21"}, {"status": "affected", "version": "12.6(2)_ET20"}, {"status": "affected", "version": "12.5(2)_ES36"}, {"status": "affected", "version": "12.6(2)_ES23"}, {"status": "affected", "version": "12.6(2)_ES26"}, {"status": "affected", "version": "12.6(1)_ES71"}, {"status": "affected", "version": "12.6(2)_ES27"}, {"status": "affected", "version": "12.5(2)_ET37"}, {"status": "affected", "version": "12.6(2)_ET28"}, {"status": "affected", "version": "12.6(2)_ET30"}, {"status": "affected", "version": "12.6(2)_ES25"}, {"status": "affected", "version": "12.6(2)_ES29"}, {"status": "affected", "version": "12.6(2)_ET31"}, {"status": "affected", "version": "12.6(2)_ES32"}, {"status": "affected", "version": "12.6(2)_ES33"}, {"status": "affected", "version": "12.6(2)_ET34"}, {"status": "affected", "version": "12.5(2)_ES38"}, {"status": "affected", "version": "12.6(2)_ET39"}, {"status": "affected", "version": "12.6(1)_ES72"}, {"status": "affected", "version": "12.6(2)_ET40"}, {"status": "affected", "version": "12.6(1)_ET73"}, {"status": "affected", "version": "12.5(2)_ES39"}, {"status": "affected", "version": "12.6(2)_ES35"}, {"status": "affected", "version": "12.6(2)_ES36"}, {"status": "affected", "version": "12.6(2)_ES37"}, {"status": "affected", "version": "12.6(2)_ES38"}, {"status": "affected", "version": "12.5(2)_ES41"}, {"status": "affected", "version": "12.6(2)_ET41"}, {"status": "affected", "version": "12.6(2)_ET42"}, {"status": "affected", "version": "12.6(2)_ES44"}, {"status": "affected", "version": "12.6(2)_ES45"}, {"status": "affected", "version": "12.6(2)_ES46"}, {"status": "affected", "version": "12.6(2)_ES43"}, {"status": "affected", "version": "12.6(2)_ET47"}, {"status": "affected", "version": "12.6(2)_ES51"}, {"status": "affected", "version": "12.5(2)_ES42"}, {"status": "affected", "version": "12.6(2)_ET57"}, {"status": "affected", "version": "12.6(2)_ET52"}, {"status": "affected", "version": "12.6(2)_ET59"}, {"status": "affected", "version": "12.6(2)_ES55"}, {"status": "affected", "version": "12.6(2)_ES56"}, {"status": "affected", "version": "12.6(2)_ES53"}, {"status": "affected", "version": "12.6(2)_ES54"}, {"status": "affected", "version": "12.5(2)_ES43"}, {"status": "affected", "version": "12.5(2)_ES44"}, {"status": "affected", "version": "12.6(1)_ET74"}, {"status": "affected", "version": "12.5(2)_ES45"}, {"status": "affected", "version": "12.6(2)_ET62"}, {"status": "affected", "version": "12.6(2)_ET64"}, {"status": "affected", "version": "12.6(2)_ET65"}, {"status": "affected", "version": "12.6(1)_ET75"}, {"status": "affected", "version": "12.6(1)_ET76"}, {"status": "affected", "version": "12.6(2)_ET66"}, {"status": "affected", "version": "12.6(2)_ET72"}, {"status": "affected", "version": "12.6(2)_ET73"}, {"status": "affected", "version": "12.6(2)_ET74"}, {"status": "affected", "version": "15.0(1)"}], "defaultStatus": "unknown"}], "exploits": [{"lang": "en", "value": "The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory."}], "references": [{"url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg", "name": "cisco-sa-icm-xss-cfcqhXAg"}], "descriptions": [{"lang": "en", "value": "A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.\r\n\r\nThis vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information."}], "problemTypes": [{"descriptions": [{"lang": "en", "type": "cwe", "cweId": "CWE-79", "description": "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')"}]}], "providerMetadata": {"orgId": "d1c1063e-7a18-46af-9102-31f8928bc633", "shortName": "cisco", "dateUpdated": "2025-06-04T16:17:54.776Z"}}}, "cveMetadata": {"cveId": "CVE-2025-20273", "state": "PUBLISHED", "dateUpdated": "2025-06-04T18:19:56.528Z", "dateReserved": "2024-10-10T19:15:13.245Z", "assignerOrgId": "d1c1063e-7a18-46af-9102-31f8928bc633", "datePublished": "2025-06-04T16:17:54.776Z", "assignerShortName": "cisco"}, "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:cisco:unified_intelligent_contact_management_enterprise:*:*:*:*:*:*:*:*", "matchCriteriaId": "D5B88CEB-2849-4F19-99BC-CF88A7899215", "versionEndIncluding": "15.0\\(1\\)", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.\r\n\r\nThis vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information."}, {"lang": "es", "value": "Una vulnerabilidad en la interfaz de administraci\u00f3n web de Cisco Unified Intelligent Contact Management Enterprise podr\u00eda permitir que un atacante remoto no autenticado realice un ataque de Cross-Site Scripting (XSS) contra un usuario de la interfaz de administraci\u00f3n web de un dispositivo afectado. Esta vulnerabilidad se debe a una validaci\u00f3n insuficiente de la entrada del usuario. Un atacante podr\u00eda explotar esta vulnerabilidad persuadiendo al usuario de la interfaz para que haga clic en un enlace manipulado. Una explotaci\u00f3n exitosa podr\u00eda permitir al atacante ejecutar c\u00f3digo de script arbitrario en el contexto de la interfaz afectada o acceder a informaci\u00f3n confidencial del navegador."}], "id": "CVE-2025-20273", "lastModified": "2025-07-22T15:16:05.243", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "psirt@cisco.com", "type": "Primary"}]}, "published": "2025-06-04T17:15:27.050", "references": [{"source": "psirt@cisco.com", "tags": ["Vendor Advisory"], "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg"}], "sourceIdentifier": "psirt@cisco.com", "vulnStatus": "Analyzed", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "psirt@cisco.com", "type": "Primary"}]}

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

Exploitation none

Automatable no

Technical Impact partial

Affected Vendors & Products

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