A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploitation none

Automatable no

Technical Impact partial

Affected Vendors & Products

Vendors Products
Cisco
  • Unified Contact Center Management Portal

Configuration 1 [-]

cpe:2.3:a:cisco:unified_contact_center_management_portal:*:*:*:*:*:*:*:*

No data.

References
Link Providers
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-sxss-qBTDBZDD cve-icon cve-icon
History

Thu, 07 Aug 2025 19:15:00 +0000

Type Values Removed Values Added
CPEs cpe:2.3:a:cisco:unified_contact_center_management_portal:*:*:*:*:*:*:*:*

Sat, 12 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00045}

 epss

{'score': 0.00049}

Wed, 06 Nov 2024 17:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Wed, 06 Nov 2024 16:45:00 +0000

Type Values Removed Values Added
Description A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.
Title Cisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: cisco

Published: 2024-11-06T16:32:12.522Z

Updated: 2024-11-06T16:58:14.321Z

Reserved: 2023-11-08T15:08:07.693Z

Link: CVE-2024-20540

cve-icon Vulnrichment

Updated: 2024-11-06T16:58:10.342Z

cve-icon NVD

Status : Analyzed

Published: 2024-11-06T17:15:19.977

Modified: 2025-08-07T19:04:22.667

Link: CVE-2024-20540

cve-icon Redhat

No data.